Bookings Policy
The Spruce Resorts is a luxury resort with two branches located in Shogran and Khanian
| Category of Reservations | Rates | Payment option | Payment/Advance | Booking Type / Hold Time |
| Direct Customer | Catalog Rates | IBFT | 100% advance | Confirm: Upon 100% payment Hold Confirm: 4 hours if rooms available Hold Un-confirm: Upon booking query |
| Website | Website Rates | Credit/Debit Card | 100% advance | Confirm: Upon 100% payment Hold Confirm: NA Hold Un-confirm: NA |
| Walk-in | Rack Rates | Cash, Credit/Debit Card | 100% advance before checkout | Confirm: Upon 100% payment or Check-in Hold Confirm: NA Hold Un-confirm: NA |
Booking Status: Reservation voucher should mention the status of booking and customer should verify the booking status.
